Privacy Policy

CopperEats (“we”, “us”, or “our”), powered by CopperPress LLC, values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our services, or install the CopperEats WordPress plugin (collectively, the “Service”).

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you or your business (“Personal Information”). We collect this in the following ways:

a. Information You Provide Directly to Us

• Account Information: When you sign up for CopperEats, request an assessment, schedule a call, or subscribe to our newsletter, we collect information such as your name, business name, email address, phone number, and physical billing address.
• Billing Information: Payment processing is handled by secure, third-party payment processors (such as Stripe). We do not directly store your credit card numbers or bank account details on our servers; however, we receive transaction confirmations and basic billing details (e.g., billing zip code).

b. Information Collected Automatically via the Plugin & Platform

• Website and Plugin Usage Data: When you install the CopperEats plugin on your WordPress site, our systems interact with your site to sync data. We may collect your website URL, IP address, plugin performance metrics, and information regarding how you navigate the CopperEats dashboard.
• Directory Data: We ingest the public business data from your directory listings (such as restaurant names, addresses, hours, and phone numbers) to compare it against our tracking databases and provide automated verification.

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve user experience, analyze website traffic, and remember your preferences when logging into the CopperEats platform. You can manage cookie preferences via your web browser settings.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide, operate, maintain, and secure the CopperEats plugin and platform.
• Process subscription transactions and manage your account billing.
• Monitor, cross-reference, and automate updates for your restaurant directory listings.
• Send you system alerts (e.g., when a restaurant requires an editorial decision).
• Respond to your support requests, comments, or questions.
• Send marketing communications, product updates, and weekly newsletters (you may opt out of promotional emails at any time).
• Comply with legal obligations or enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or trade your personal or business data to third parties. We may share information in the following limited circumstances:

• Third-Party Service Providers: We share data with trusted vendors who perform services on our behalf, such as payment processing, website hosting, email delivery (e.g., newsletter distribution), and data analytics tools. These vendors are strictly bound to protect your data.
• Business Transfers: If CopperPress LLC or CopperEats undergoes a merger, acquisition, bankruptcy, or sale of assets, user data may be transferred to the acquiring entity.
• Legal Compliance: We may disclose information if required to do so by law, court order, or government authority, or to protect the safety, rights, or property of CopperPress LLC, our users, or the public.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal and business data from unauthorized access, loss, or misuse. However, please note that no electronic transmission over the internet or cloud storage system can be guaranteed 100% secure.

5. Data Retention

We retain your personal and account information for as long as your subscription is active, or as necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, and comply with legal requirements. Upon termination of your contract or service, we will securely delete or anonymize your data in accordance with our standard procedures, unless legal obligations require otherwise.

6. Your Privacy Rights (Including Colorado Privacy Rights)

Depending on your location, you may have specific rights regarding your Personal Information under local state laws (such as the Colorado Privacy Act). These rights may include:

• Right to Access: The right to request copies of the data we hold about you.
• Right to Correction: The right to request that we correct inaccurate or incomplete data.
• Right to Deletion: The right to request that we erase your personal data under certain conditions.

To exercise any of these rights, please contact us at [email protected] .

7. Children’s Privacy

Our Service is intended for a general business audience and is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take immediate steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy and, if necessary, via email notification.

9. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact: CopperPress LLC 11847 W. Aqueduct Dr, Littleton, Colorado 80127

Email: [email protected]